Senior Azure Platform Support Engineer

Poland

Contracted

Experienced

We’re looking for a Senior Azure Platform Support Engineer to lead advanced troubleshooting, ensure platform reliability, and support mission-critical cloud services hosted on Microsoft Azure. This is an expert-level, Tier 3 role focused on stability, performance, automation, networking, and identity management across the Azure ecosystem.

Key Responsibilities:

Act as the Tier 3 escalation point for complex Azure incidents; perform deep-dive RCA and drive long-term fixes.
Support and optimize Azure PaaS workloads (App Services, Functions, AKS, Azure SQL) including deployments, scaling, and CI/CD pipelines (Azure DevOps/GitHub Actions).
Manage and troubleshoot Azure networking & security: VNETs, NSGs, Firewalls, Load Balancers, App Gateway, Front Door, VPN Gateway, ExpressRoute.
Lead identity and access management using Azure AD/Entra ID, including Conditional Access, MFA, RBAC, and user sync.
Build automation using PowerShell, Azure CLI, Python, and IaC tools like Terraform/Bicep.
Maintain runbooks and documentation; mentor junior engineers and collaborate with product/engineering teams.

Required Qualifications:

5+ years technical experience, including 3+ years in advanced Azure platform support or engineering.
Hands-on expertise across Azure IaaS & PaaS, networking, identity, and cloud security.
Strong scripting & automation skills (PowerShell/Azure CLI/Python).
Experience with Azure Monitor, App Insights, Log Analytics.
Excellent problem-solving and communication skills.
Understanding of ITIL or ITSM best practices.

Education:

Bachelors Degree in Computer Science or related technical field
Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104), Azure Solutions Architect Expert (AZ-305), or Azure Network Engineer Associate (AZ-700).

All our positions are Remote and are available as Full Time Employment or B2B Contracts

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In your own words, what is the difference between Azure App Service, Azure Functions, and AKS?

When an Azure resource is unreachable, what are the first few areas you typically check to isolate whether the issue is compute, networking, or identity related?

Describe a production issue you handled involving Azure networking (VNET, NSG, Firewall, VPN, or ExpressRoute). What was the root cause and how did you fix it?

Tell me about a time an application running on Azure (App Service, Functions, AKS, or SQL) was degraded or failing. How did you diagnose the issue and what steps led to the resolution?

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Senior Azure Platform Support Engineer

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